The Best Birdeye Alternatives for Small Businesses (2026)
Birdeye is priced by quote, and buyer reports put it at roughly $299–449+ per location a month. These alternatives publish their prices: what each costs at 1 and 5 locations, what it covers beyond Google, and where Birdeye is still the better buy.
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Which Birdeye alternative fits a small business?
For a small business or a 2–200 location operator that mainly needs Google reviews, ReputeMap is the best Birdeye alternative. Every price is published, from $19/mo for 1 location and $29/mo for 5 up to $399/mo for 200, with the locations included. You start a 14-day free trial yourself instead of booking a demo, and pay monthly instead of signing an annual contract. A 1–3★ alert email carries the AI-drafted reply, with a link to publish it without logging in.
Birdeye itself publishes no prices. Third-party buyer reports put it at roughly $299–449+ per location per month, on an annual contract. If you use more of Birdeye than its review module, two published-price alternatives cover other parts: GatherUp ($124/mo for 1 location) for SMS requests and monitoring across 100+ review sites, and BrightLocal’s Grow plan ($65/mo for 1 location) for reviews inside local SEO work, with rank tracking and listings sync.
Full disclosure: ReputeMap wrote this page and is one of the alternatives. Prices come from each vendor’s own pricing page, with the date we checked it. Competitors are named here, never linked.
Birdeye alternatives at a glance
Monthly list prices in US dollars, and what each tool covers beyond Google.
| Tool | 1 location, monthly | 5 locations, monthly | Review sites covered | SMS review requests |
|---|---|---|---|---|
| ReputeMap | $19 (Solo) | $29 (Starter) | Google only | No: email, QR code and link |
| GatherUp | $124 ($99 billed annually) | $375 ($75 per location) | 100+ sites | Yes: up to 300 SMS credits per location a month |
| Grade.us | $124 ($99 billed annually) | $375 ($75 per location) | Not stated | Yes: sales switches texting on during the trial |
| BrightLocal (Grow plan) | $65 | $87 (2–5 location band) | Multiple sites | Yes: email, SMS and in-store campaigns |
| NiceJob | $75 (Starter) | Not published | Not stated | Yes: SMS and email |
| Whitespark Reputation Builder | $79 | Quote ($395 at the list rate) | 10 sites on Pro | Yes: 300 SMS credits |
| SocialPilot Reviews | Free (Starter) | Pro ($30) covers up to 3 | Several platforms | Not stated |
| Reputation.com (Rep Core) | $80, bought through sales | $400, bought through sales | Yelp and Tripadvisor are in the Premium Sources add-on | Not stated |
| Birdeye | Not published (reports: about $299–449+) | Not published; custom quotes reported from 4 locations | Many sites | Yes |
Last checked: BrightLocal and Reputation.com on October 1, 2026; GatherUp, Grade.us and Whitespark on September 29, 2026; NiceJob and SocialPilot Reviews on September 27, 2026. Birdeye’s pricing page showed no prices when we last read it in July 2026; its range is from third-party buyer reports (Reviewflowz, January 2026; WiserReview, July 2026), detailed with every reported fee in our full breakdown of what that suite costs.
The alternatives, one by one
Each entry says which part of Birdeye it replaces, and what to watch for. Reply-only tools and Google’s free dashboard are covered in the best Google review software for 2026.
ReputeMap: the Google review loop, flat price
Replaces: the review inbox, AI reply drafts published to Google, email and QR review requests, low-star alerts and PDF reports, across 1 to 200 locations. A 1–3★ alert email carries the drafted reply, and “Review & publish reply →” opens a no-login page to publish it. Replies are drafted in the language the review was written in. Doesn’t replace: SMS, other review sites, listings, webchat or social publishing. Plans run from Solo at $19/mo to Network at $399/mo for 200 locations, with no add-ons.
GatherUp: closest to Birdeye’s breadth, with prices published
Replaces: SMS and email review requests (up to 300 SMS and 3,000 email credits per location per month), monitoring across 100+ review sites, NPS surveys, widgets and reporting. Watch for: listings management is the Listings Hub add-on, $40 per location per month, and the Agency plan is a quote. At 5 locations it lists $375/mo.
Grade.us: review funnels for agencies
Replaces: review requests and monitoring for agencies running client programs, with white-label basics free on every plan. Watch for: White Label Premium, which puts your logo on the dashboard, is $440 a year, and the Agency plan is a custom quote. Same per-location rates as GatherUp; the 14-day trial needs no card.
BrightLocal Grow: reviews plus local SEO
Replaces: review monitoring and replies across multiple sites, review requests by email, SMS and in-store campaigns, and a review widget, with rank tracking, citations and listings sync in the same plan. Watch for: the cheaper Track and Manage plans have no review tools, and the pricing page lists SMS campaigns without an SMS allowance. $65/mo for 1 location and $87/mo for 2–5, with a 14-day trial and no card.
NiceJob: SMS asks for one business
Replaces: automated review requests and follow-ups by SMS and email on Starter ($75/mo); Pro ($125/mo) adds AI replies and NPS surveys. Watch for: the pricing page doesn’t say whether prices are per location, so ask what a second location costs. No contract, 14-day free trial.
Whitespark Reputation Builder: SMS and 10 sites for one location
Replaces: email requests (3,000, at 100 a day), 300 SMS credits and monitoring on 10 review sites, for $79 per location per month. Watch for: from 2 locations the price is a quote, and the feature list mentions 100+ review sites while the Pro card says 10, so ask which sites count.
SocialPilot Reviews: free for one location, several platforms
Replaces: monitoring and AI replies across several review platforms, free for one brand and one location with 100 email credits a month. Watch for: Pro is $30/mo ($25.50/mo billed annually) and covers 3 locations, so a fourth location means asking what comes next.
Reputation.com: Birdeye-scale breadth, list prices per location
Replaces: review management, listings and SEO on Rep Core at $80 per location per month, with surveys and AI reputation tools on the $115 and $150 tiers. Watch for: every plan’s button is “Talk to Sales”, the page doesn’t state billing frequency or contract length, and 125+ locations are custom.
Birdeye vs ReputeMap, honestly
| Factor | Birdeye | ReputeMap |
|---|---|---|
| Price | Not published; reports: about $299–449+ per location a month | Published: $19/mo (1 location) to $399/mo (200 locations) |
| How the bill grows | Per location (reported) | Locations included in each plan; past a cap you move up a plan |
| Contract | Annual, auto-renewing (reported) | Monthly, cancel anytime |
| Getting started | Demo call; no self-serve trial offered publicly | 14-day free trial, card required |
| Extra costs reported | Renewal increase (about 8%), integration fees ($500–2,000), SMS carrier fees | None: no add-ons |
| Review sites | Many sites | Google only |
| Review requests | Email and SMS | Email, QR code and link; no SMS |
| Listings, webchat, social | Yes | No |
| 1–3★ alert | Not stated | Email, Telegram or WhatsApp, with the reply already drafted |
| Publish a reply without logging in | Not stated | Yes, from the alert email’s “Review & publish reply →” link |
| Replies in the reviewer’s language | Not stated | Yes |
Where ReputeMap wins:
- The price is on the page. Six published plans, $19/mo to $399/mo, against a quote that buyer reports put at $299–449+ per location a month.
- The bill doesn’t grow per location. Locations come with the plan: 5 on Starter ($29/mo), 30 on Pro ($129/mo), 200 on Network ($399/mo). What review management costs at 10, 30, 75 and 200 locations puts the per-location numbers side by side.
- No demo and no annual contract. A 14-day free trial you start yourself, then month to month.
- A bad review gets answered from the alert. A manager who gets a 1–3★ alert can publish the drafted reply from the email without logging in. Every way to answer from an inbox or a phone is compared in replying to Google reviews from your email or phone.
- Replies in the reviewer’s language, and API and MCP access on every plan.
See every ReputeMap plan, from Solo at $19/mo to Network at $399/mo for 200 locations, each with the locations included.
Where Birdeye wins: if you will use reviews across many sites, listings, webchat, messaging and surveys across many locations, Birdeye’s breadth is real and no Google-only tool replaces it. It is a poor fit when a small business buys the whole platform and uses only the review module.
Before you leave Birdeye: a switching checklist
- Find your renewal date and the notice window. Buyer reports say cancellation needs written notice well before renewal, about 90 days. Put it in the calendar today.
- Know what stays with you. Your Google reviews and the replies you published live on your Google Business Profile, not inside any review tool, so they stay when you cancel.
- Save what only the old tool holds: customer contact lists for review requests, survey results and any report history you show clients.
- Replace texted asks before you switch them off. Put a Google review QR code at the counter and send an email ask after each visit.
- Run both side by side until renewal. Connect your Google profiles to a ReputeMap trial while Birdeye is still running; each tool reads the same reviews from Google.
If the review loop is what you use, start a 14-day free trial: card required, cancel anytime, and your first location connects in about 3 minutes, so you can compare both on live reviews before the renewal date.
ReputeMap is not affiliated with Birdeye, Google, or any vendor named on this page.
Frequently asked questions
Is ReputeMap better than Birdeye?
For a small business or a 2–200 location operator that mainly needs Google reviews, yes. ReputeMap publishes every price, from $19/mo for 1 location to $399/mo for 200 with the locations included, and runs month to month, while Birdeye publishes no prices and 2026 buyer reports put it at roughly $299–449+ per location a month on an annual contract. A 1–3★ alert email carries the AI-drafted reply with a link to publish it without logging in, and replies are drafted in the reviewer's language. Birdeye is the better buy if you need SMS, many review sites, listings, webchat or messaging.
What is the best Birdeye alternative for a small business?
It depends on which part of Birdeye you use. For Google reviews alone, ReputeMap costs $19/mo for 1 location and $29/mo for 5, with locations included and every price published up to 200 locations. For SMS requests and monitoring across 100+ review sites, GatherUp lists $124/mo for 1 location. For reviews inside local SEO work, BrightLocal's Grow plan is $65/mo for 1 location. Prices are from each vendor's pricing page, checked September and October 2026.
How does ReputeMap pricing compare to Birdeye?
ReputeMap publishes its prices, with locations included in every plan: $19/mo covers 1 location, $29/mo covers 5, $79/mo covers 15, $129/mo covers 30 with white-label reporting included, $199/mo covers 75 and $399/mo covers 200. Birdeye publishes no prices; third-party buyer reports from 2026 put it at roughly $299–449+ per location per month on an annual contract. ReputeMap has a 14-day free trial, card required, cancel anytime.
Does ReputeMap send SMS review requests like Birdeye?
No — ReputeMap does not send SMS. It intentionally focuses on email requests, review links, and QR codes instead. If text-message outreach is essential, alternatives with published prices that send SMS include GatherUp, NiceJob, BrightLocal's Grow plan and Whitespark Reputation Builder. For most local businesses, email plus QR codes covers review requests effectively and FTC-compliantly.
Is there a Birdeye alternative that monitors review sites beyond Google?
Yes. GatherUp monitors 100+ review sites, Whitespark Reputation Builder monitors 10 sites on its Pro plan, BrightLocal's Grow plan monitors multiple sites, and SocialPilot Reviews covers several platforms even on its free plan. ReputeMap is Google-only on purpose, so it is the wrong pick if a large share of your reviews live on Yelp, Facebook or industry sites.
Can I white-label ReputeMap for my agency clients?
Yes. White-label is included on Pro ($129/mo) and the plans above it: your logo, colors and brand name on the PDF reports and the client portal, with no ReputeMap logo on either. The embeddable review widget is a separate feature, included from Starter ($29/mo), and it keeps a small 'by ReputeMap' link.
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