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Run a free rating check insteadGoogle review audit ·
Based on publicly visible Google reviews — every number below can be checked on the profile itself.
One tap on Google’s “Rated 4.5+” filter — and vanishes from the list. Those customers don’t wait around: they call whoever is left on it.
Every customer comparing you sees this first. When it doesn’t look right, they don’t call to check — they pick a competitor and that money never shows up in your books.
What a customer sees today
What this rating costs in revenue
Indicative, not a promise — based on M. Luca, “Reviews, Reputation, and Revenue” (Harvard Business School working paper; Yelp restaurant data): one star ≈ 5–9% of revenue for an independent local business.
Unanswered negative reviews costing trust
What ReputeMap would do in week one
Starting with the negatives — it's the only part customers can see today.
The next 1–3★ review gets an answer in minutes, not weeks.
Link/QR collection at checkout — every customer asked, the same way.
The same 1★ review — two very different weeks
- Tue, 8:14 AM — a 1★ review lands
- …nothing. Nobody sees it
- 3 weeks later — still unanswered. Every comparing customer reads it, and the cautious ones quietly book a competitor
- Tue, 8:14 AM — the same 1★ review lands
- 8:16 AM — alert on your phone, AI reply already drafted
- 8:24 AM — your reply is live, before the morning coffee
Illustrative timeline — alerts go out within minutes of a new 1–3★ review.
Fix this before the next customer checks you out
ReputeMap alerts you the moment a negative review lands, drafts the reply in your voice, and keeps new reviews coming in — honestly, no gating.
Start free — 14-day trial$0 today, card required · cancel in one click · 3-minute setup · plans from $29/mo · no review gating, ever
Not ready? Get the free Review Growth Kit
The playbook for fixing exactly what this audit found — 24 review-request templates and 10 reply scripts. One short weekly tip after that, unsubscribe anytime.
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Prepared by ReputeMap ·